Get in touch
DoIPayThat is an email-based service. All reviews are delivered by email, and all questions about orders are handled by email. This keeps the service affordable and ensures a consistent, written record of every interaction.
[email protected]We aim to respond within one business day.
What to include in your message
To help us respond quickly, please include:
- The email address you used when submitting your document.
- A brief description of your question or concern.
- Your order reference if you have one.
Common questions
When will I receive my review?
Free overviews and full analyses are delivered by email by the next working day before 4pm. If you haven't received anything, please check your spam folder first.
Can I speak to someone by phone?
DoIPayThat is an email-only service. We do not offer telephone consultations or appointments. By working through email, we can keep the service affordable while ensuring every document receives a careful, consistent review.
I haven't received my overview — what should I do?
Check your spam or junk folder. If it's not there, email us at [email protected] with the email address you used when submitting your document.
I'd like a refund — what's the process?
If the review did not meet your expectations, contact us at [email protected] and we will take another look. Refunds are considered on a case-by-case basis.